Sales Policy

Effective Date: January 8, 2025

Welcome to Plysonali, your trusted destination for premium home furniture and décor. We are committed to offering a seamless and delightful shopping experience while ensuring that every product we sell meets the highest standards of quality. This Sales Policy outlines the terms and conditions for purchasing from our website. By making a purchase, you agree to abide by the policies outlined below.

Contact Information:

1. Ordering Process

When you browse our website and select the items you wish to purchase, you can add them to your shopping cart. Once you are ready to complete your purchase, simply follow the checkout process to enter your shipping information and payment details.

1.1 Order Confirmation

After placing your order, you will receive an order confirmation email. This confirms that we have received your order, and we will begin processing it shortly. Please note that this does not guarantee stock availability, and we will notify you promptly if there are any issues with your order.

2. Pricing

All prices are listed in United States Dollars (USD). While we make every effort to ensure our pricing is accurate, there may be occasional discrepancies. If the price of an item has changed before you complete your order, we will notify you to confirm if you wish to proceed with the updated price.

2.1 Sales Tax

Sales tax will be applied based on your shipping address in accordance with state and local tax laws. The applicable tax amount will be calculated at checkout.

3. Payment Methods

We accept a variety of secure payment methods to make your shopping experience more convenient:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
  • Digital Payment: PayPal, Apple Pay, and Google Pay
  • Gift Cards: Plysonali Gift Cards can be used for any purchases made on our website.
  • Bank Transfer: Available upon request for larger orders.

All payments are processed through secure payment gateways to ensure your information is kept safe.

4. Order Processing and Shipping

Once your order is confirmed and payment is processed, our team will prepare it for shipment. Please note that processing times typically take 1-3 business days.

4.1 Shipping Time

  • Domestic Orders: 3-7 business days for delivery within the United States.
  • International Orders: Delivery times can vary between 7-21 business days depending on the destination.
    Note: Shipping times are estimates and may vary based on factors such as weather conditions, holidays, or customs delays.

4.2 Shipping Fees

  • Free Shipping: We offer free standard shipping for orders over $100 within the United States.
  • For international shipping or orders below $100, shipping fees will be calculated at checkout based on your location.

5. Order Cancellations and Modifications

If you wish to cancel or modify your order, please contact our customer service team as soon as possible. We can process cancellations within 24 hours of placing the order. After this time, we may not be able to make any changes to your order, but we will do our best to accommodate your request.

6. Returns and Exchanges

We strive for complete customer satisfaction, and we accept returns on most items within 30 days of delivery, provided the products are in new, unused condition. Please refer to our Refund and Returns Policy for full details on how to process a return or exchange.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or a refund in accordance with our Refund and Returns Policy.

8. Privacy and Data Protection

We are committed to protecting your privacy. Any personal information you provide during the purchasing process will be kept secure and used only for order fulfillment and customer support. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information.

9. Customer Support

Our customer support team is here to assist you with any questions, concerns, or issues regarding your order. You can contact us via the following methods:

10. Updates to the Sales Policy

Plysonali reserves the right to update this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this page periodically for any updates.

By shopping at Plysonali, you agree to the terms and conditions outlined in this Sales Policy. We strive to provide you with a superior shopping experience and are here to assist you every step of the way. Thank you for choosing Plysonali!

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