Payment Policy

Effective Date: January 8, 2025

At Plysonali, we aim to provide a secure and convenient shopping experience for all of our customers. This Payment Policy outlines the methods of payment we accept, the payment process, and any related terms. By making a purchase on our website, you agree to the terms of this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that your shopping experience is smooth and convenient. Currently, the following payment options are available:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Any debit card with a major credit card logo
  • PayPal
  • Digital Wallets: Apple Pay, Google Pay
  • Gift Cards: Plysonali gift cards (if applicable)

Payments are processed securely through encrypted systems to ensure the safety of your personal and financial information.

2. Payment Processing

When you place an order on Plysonali.com, your payment will be processed immediately after you complete the checkout process. By submitting your order, you authorize us to charge your selected payment method for the total purchase amount, including taxes, shipping, and any applicable fees.

After your payment is processed, you will receive an order confirmation email with the details of your purchase. Your payment will not be charged until your order has been confirmed and processed.

3. Currency

All prices on our website are listed in United States Dollars (USD). If you are shopping from a different country, please note that your payment will be converted to USD based on your bank’s or payment provider’s exchange rates. Any foreign exchange fees will be your responsibility.

4. Security and Fraud Prevention

We take the security of your payment information very seriously. All transactions are processed through a secure payment gateway that employs the latest encryption technologies.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and payment details.
  • Fraud Prevention: We reserve the right to verify the legitimacy of an order and may ask for additional information to process high-value or suspicious transactions.
  • Authorization: Payments are authorized by your bank or payment provider before your order is processed. In the event that your payment is declined, we will notify you immediately.

5. Payment Issues

If you encounter any issues with your payment, such as a declined transaction or an error during checkout, please check the following:

  • Ensure that your payment information is entered correctly, including your billing address, credit/debit card number, and expiration date.
  • Verify that your payment method has sufficient funds or credit available.
  • If your payment method continues to be declined, please contact your payment provider or bank for assistance.

If the issue persists, please contact Plysonali customer support at info@plysonali.com for further assistance.

6. Order Cancellation and Modifications

Once your order is confirmed and payment is processed, it is sent to our fulfillment team for packing and shipment. However, if you wish to cancel or modify your order, please contact us immediately. Once the order has been shipped, we are unable to make any changes.

If a cancellation is requested after your payment has been processed but before shipping, we will refund your payment in full, and you will receive a notification confirming the cancellation.

7. Taxes

Sales tax will be applied to your order based on your shipping address and the applicable tax rates in your location. The tax amount will be calculated and displayed at checkout before you complete your purchase.

For international orders, additional customs duties, taxes, and import fees may apply upon arrival in your country. These fees are the responsibility of the customer.

8. Payment Refunds

Refunds will be processed using the same payment method you used for your original purchase. Once we process your refund, it may take 5-7 business days for the funds to be credited back to your account, depending on your payment provider.

Please refer to our Refund and Returns Policy for more details on how to initiate a refund.

9. Payment Disputes

If you have a dispute regarding a payment or transaction, please contact us immediately. We will work to resolve the issue as quickly as possible. If the matter is not resolved directly with us, you may contact your payment provider for further assistance.

10. Customer Support

If you have any questions regarding payment, billing, or order issues, please feel free to reach out to our customer support team:

By completing a purchase on our website, you agree to the terms and conditions outlined in this Payment Policy. Thank you for choosing Plysonali for your home décor and furniture needs!